• Solves the "first-day, last-day" problem of ensuring that employees, customers and partners' are authorized to access all the applications they need to get their job done from the first day of work with you, and have permissions revoked immediately across all applications when a relationship ends.
  
• Improves your ability to comply with the growing number of laws regarding customer privacy, communication control, marketing permission and identity theft.
  
• Drives online business collaboration, whether it involves 'web services' technology or 'virtual company' economic models.

Ironically, many organizations are applying expensive, strategic resources to improve the quality of your organization's customer and user identity database — but have failed to achieve the risk reduction and revenue generation benefits of a truly accurate identity database. When evaluating your efforts to maintain clean identity data about your customers, partners, and employees, consider the issues of:

• Security exposures resulting from when employees, customers' and partners' staff change jobs, but account IDs to access your systems aren't adjusted.
• Corporate risk — legal, credit-based and operational — when individuals who are not authorized to perform certain transactions have unexpected access;
• Operational costs, from using your talented customer service and technical support representatives handling repetitive questions about getting or resetting a password to an appropriate application;
and

• Customer dissatisfaction and missed sales opportunities from having irrelevant information send to the wrong people.

To solve these issues in a cost-effective manner, Communicator Inc offers turnkey Digital Identity Risk Management services. There are four components you can leverage individually or as part of a package:

• Identity data collection and verification — Communicator can support a variety of methods to collect your user identity data, including electronic submission via web form, application integration, email or in batch plus submission by phone, fax or mail. As the information is received, it is verified with the person who submitted it and validated against your organizations' business policies for registering customers and users. The identities then are made available to you via the web or direct feed into your applications.
  
• Identity de-duplication — Communicator Hub ID identity management technology includes sophisticated algorithms that continuously scan your identity database to check for data inconsistencies, likely duplicates (even if records aren't exactly the same), and suspected out-of-date information. We combine this with automated and manual procedures to communicate with the relevant individuals and confirm or update their information.
  
• User account provisioning — Often new employees, customers or partners have a series of accounts and applications they receive access to when they are newly on-board. Communicator handles these requests electronically or by phone and automatically sets up the appropriate access priviledges you designate. Optionally, we can walk the new user through the sign-on process.

Communicator Inc is unique in its focus on servicing identity data, and operating a continuous, technology-based accuracy assurance service. Because other vendors aren't as specialized, they rely heavily on manual labor to understand, review and update data — which results in less-accurate, out-of-date information.

Combined with the leading identity management technology in Hub ID, our Digital Identity Risk Management services give you an unbeatable combination for cost-effectively and reliably capturing, controlling, and refreshing customer, partner and user identity-related information.

• Seamless access to financial data in real-time — Leading financial institutions are simplifying the information gathering process for their clientele with one click log-on to all their applications. Not only do fund managers save time accessing resources — these same individuals are more likely to review content across all resources. No more searching for multiple user IDs and passwords.
  
• Increase Revenues — For dealers, visibility to high-quality research can be the defining factor in driving transactions and winning long lasting business. Single sign-on impacts a customer's bottom line by directly addressing visibility. With simplified access, dealers experience significant web traffic growth through their extranets.
  
• Interoperability reduces cost — Communicator's customers do not have to reinvent their security architecture to provide seamless access — nor do they have to educate individuals on proprietary methods for collaboration. With a standards-based approach, new financial institutions are up and running in a fraction of the time.
  
• Relationship security — Communicator's support for the Liberty specification introduces a model for trusted third parties to broker identity information. Wall Street dealers, as well as other research providers, more easily integrate content into a 'central view' for authenticated fund managers — without releasing confidential information on these valuable clients to competitors.
  
• Business process enhancement & automation — Financial institutions deliver more valuable services to a shared customer set, including automated cross-dealer account provisioning, complementary third party data, as well as messaging. All of this functionality is quickly deployed within the same single sign-on framework.

• Real-time matching against each of the 200,000 identities when a new customer requests an account, to avoid creation of duplicates;
• Scanning tens of thousands of identities per business period to flag suspected out-of-date account account access privileges;and
• Calling thousands of individuals per business period to update contact information.