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| When: |
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March 7, 2002
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| Where: |
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Instant Messaging Planet
Spring 2002 Conference and Expo
Omni Parker House
Boston, MA
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| Topic: |
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IM 101 - Deploying Enterprise Instant Messaging
Instant Messaging offers exciting possibilities to improve
customer service, increase overall productivity and streamline
communication. This session outlines the key business solutions
and technical strategies to implement enterprise Instant Messaging.
Session topics include making the business and technical case
for adoption, implementation alternatives, security issues
for IM, and deployment strategies. We will illustrate several
major IM approaches, their advantages and disadvantages, as
well as provide real world examples.
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