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Equities Markets Embrace Communicator Hub IM | ||
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Additional Markets Add 30,000 Users to the Burgeoning Enterprise Instant Messaging Service White Plains, NY - September 30, 2002 - Communicator Inc, a leading provider of secure electronic communications products and services to Fortune 1000 companies, announced today that its Communicator Hub IMT instant messaging service is being deployed to the institutional equity marketplace. Goldman Sachs, JPMorgan, Merrill Lynch, Salomon Smith Barney and Sanford Bernstein are deploying Communicator Hub IM to their employees and are now offering it to their customers to instantly, securely and cost-effectively communicate via instant messaging. In all, the service is open to more than 100,000 users in the financial services industry. "Instant messaging has long been a part of our overall e-business strategy," said Steve Pikowski, Managing Director, Head of Global Web Development in Equities at Salomon Smith Barney. "We looked at a number of disparate systems, but Communicator Hub IM offers us a single solution that is not just used by us, but by our buy-side clients." "This is a great example of how a new community of sell-side and buy-side firms can grow rapidly while, through the gaiting process, maintaining its integrity," said Scott Harrington, Head of Research Sales, EDNA at JPMorgan. "As more members of the securities community join the Communicator Hub IM service, it becomes more valuable." "Communicator Hub IM has already shown its value in the financial services community and will become the industry-standard application for communications within and among financial services firms worldwide," said Paul Ritter, Program Manager for Internet Business Strategies at the Yankee Group. "Our research and case study analyses show that firms in the financial services sector, like those in energy, pharmaceuticals and chemical industries, need constant contact with customers, suppliers and partners to exchange up-to-the-minute information. Communicator Hub IM lets them do that efficiently, with the assurance that the person they are communicating with is authenticated to be who they say they are. That's a critical requirement in financial services and many other industries with the same communications needs." Communicator Hub IM can be used either as a stand-alone application or in a Web browser. It has all the standard IM features, but with several key advantages over other IM services, including unified identity management, controlled access to content and applications, interoperability of corporate directories, and the ability to comply with audit and regulatory requirements. Communicator Hub IM also guarantees message delivery and operates without requiring network or firewall changes. "Communicator Hub IM mitigates the business, operational and legal risks associated with other IM services by enabling businesses and industries to build large scale, secure, 'gated' multi-company communities," stated Gary Reifman, Product Manager, Messaging Services for Communicator Inc. "These communities enable customers, partners and employees of competitors to communicate with each other safely and securely. The same concept that works in financial services also works in a myriad of other industries." Communicator Hub IM is an end-to-end secure messaging service, including operations, identity management and customer support. For more information contact Communicator Inc at (914) 872-2810, sales@communicatorinc.com, or www.communicatorinc.com/hubim. About Communicator Inc
Communicator Inc connects people within and across organizations with its Communicator Hub suite of secure electronic communications products and services. The Communicator Hub identity management, content aggregation and messaging products help build strong relationships between companies and their core customers by improving efficiency, reducing costs and protecting client relationships, content and brands. Communicator Inc is a privately held company headquartered in White Plains, New York. For more information about Communicator Inc visit www.communicatorinc.com. # # #
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